Quality

• tMedica prides itself on the high levels of quality we achieve while at the same time remaining cost effective.
• Prolonged and consistent investment in training and upgrading information technological systems has led the way in meeting our high standards.
• Our medical transcriptionists receive a minimum of 3 months training before transcribing for our clients without the direct supervision of a Senior Transcriptionist.
• Documents are checked by the Quality Assurance Department before being returned to the client.
• Reference materials, dictionaries and in-house lists are incorporated into our system by our skilled IT programming team.
• Our in-house control and reporting staff monitors platform for turnaround and quality thus, resolving at an early point any issue or concern.
• Most importantly, we have a dedicated team from our Management team to our Quality Assurance Department who oversee all aspects of our medical transcription and have access to every process at all levels.